Lumenax Solutions
How many of your clients
haven't been back in over a year?
Every dental clinic, hair salon, or beauty studio loses 15–20% of clients every year. Not because they were unhappy. They just forgot. And nobody reminded them.
Calculate what it's costing youWhy service businesses lose clients
It's not quality. It's not competition. It's silence. 68% of customers leave because they feel the business doesn't care whether they come back.
of customers leave because of perceived indifference from the business
cheaper to retain an existing client than acquire a new one
of lapsed clients come back after a single simple reminder
How much revenue is sitting in your database?
Enter your numbers. The result might surprise you.
Estimated number of inactive clients
Potentially lost revenue per year
With an 8% reactivation rate you could recover ~13 clients in 6 weeks = ~19,200 CZK
How it works
Three steps. No complex setup. No annual contract.
You log the visit
Client comes in, you click "Done." That's it. The system remembers when they last visited, what they had done, and when they're due to come back.
The system watches who's missing
Every day the system checks who hasn't come back past their usual interval. Teeth? 6 months. Hair? 6 weeks. Car? A year. You set it once, then it runs itself.
The client gets a message
A simple, human SMS or email: "Hi, we noticed you haven't been in for a while. We have open slots." No discounts. No pressure. Just a reminder.
What it looks like in practice
Case study
Dental clinic, 1,840 patients on file
The clinic was spending 50,000 CZK a month on Google ads and getting 10–15 new patients. Revenue was flat for a year anyway. The problem wasn't the advertising. The problem was that 583 patients hadn't come back in 14 months and nobody had reached out to them.
inactive patients
replies to the message
appointments booked
revenue recovered in 6 weeks
"Most patients said they'd been meaning to book for months but kept forgetting. They weren't gone. They weren't unhappy. They just needed someone to remind them."
One system. Dozens of industries.
KlientBox works wherever clients book appointments and you don't want to lose them.
Simple pricing, no surprises
All plans include full setup, database import and training. No hidden fees. No lock-in.
Starter
Everything you need to stop losing clients.
just 2,917 CZK per month · single payment
- Complete client database with visit history
- Booking system that works while you sleep
- Automatic SMS visit reminders
- System finds clients who stopped coming back
- Online booking page for customers
- Clear reports: who came, who didn't
Professional
System + a person who helps you get the most out of it.
just 4,417 CZK per month · single payment
- Everything in Starter
- Dedicated marketing consultant who knows your industry
- SMS and email templates designed for your brand
- Monthly strategy call — 30 minutes, concrete actions
- We help you migrate your existing client data
- Regular campaign performance reviews
- Priority support with faster response times
Operations
For businesses with multiple locations and custom requirements.
from 10,000 CZK per month · single payment
- Everything in Professional
- Multi-location management from one place
- Integration with existing systems (POS, accounting)
- Dedicated account manager
- Guaranteed availability (SLA)
- Full team onboarding
- Custom reports and dashboards
All prices exclude VAT.
Frequently asked questions
Need something you don't see here?
We build KlientBox based on what people who use it every day actually need. If a feature is missing, tell us.
No email, no sign-up required.
Thanks for the suggestion.
We read every submission. If it makes sense, we'll build it.
Find out how many clients you're missing
Free 15-minute consultation. We'll tell you how many clients you're likely losing this year and what can be done about it.
Book a free consultation Call us directly